MAKE MONEY FROM HOME (work as a customer-service rep)
Many companies, such as Express Jet, J. Crew, 1-800-flowers, and even the IRS, outsource customer-service operations to third-party companies who then hire home-based workers or "agents" to take calls and orders. When you call 1-800-flowers, you may be speaking with Rebecca Dooley, a retired police officer and employee of Alpine Access, a major call-center service. When you dialed the number, your call was automatically routed to Rebecca's spare bedroom in Colorado.Alpine Access
Alpine Access currently employs more than 7,500 work-at-home customer-service agents who take inbound calls (there's no outbound or cold calling) for dozens of companies. "This works perfectly for me because I can set up my hours around my family's busy lifestyle," says Rebecca, who usually works 20 to 32 hours a week, depending on her schedule.
While the typical hourly rate is about $9, Alpine Access agents who work more than 20 hours a week are eligible for benefits plus a 401k program when they have worked for over 1,000 hours. (Some companies consider their staff independent contractors, so they don't provide benefits.) Other companies that hire virtual call agents:
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